Normally, we will not alter your plumbing or valves, other than to install sensors or fix defects with your approval. When your system is installed, you will be given a documentation package with operating instructions. Most operations are automatic but there are a small number of manual operations you may need or wish to do.

Pooled Energy keeps a copy of your documentation package in its Customer Database along with photographs of your system.  If you need any assistance over the phone or by email, we will have details of your system.  

The documentation package will also show which components of the final system are yours and which are provided by, and remain the property of, Pooled Energy.